Welcome to Sonali Tours . By accessing or using our website www.sonalitours.com and our services, you agree to the following Terms & Conditions. Please read them carefully before making any bookings.
1. General
- Sonali Tours operates as a tour operator and travel service provider for domestic and international destinations.
- These Terms apply to all bookings, website use, and any service we provide.
- We reserve the right to update these Terms at any time without prior notice.
2. Bookings & Payments
- Bookings are confirmed only upon receipt of the required advance payment as specified at the time of booking.
- Full payment must be made before the commencement of the tour, unless otherwise agreed.
- Prices are subject to change based on currency fluctuations, fuel charges, taxes, and other factors beyond our control.
3. Inclusions & Exclusions
- Inclusions and exclusions for each tour will be clearly stated in the itinerary/package.
- Additional services requested during the tour (e.g., extra activities, meals, room upgrades) will incur extra charges.
4. Cancellations & Refunds
- Cancellations must be made in writing or via official email/WhatsApp communication.
- Refund eligibility is as per our Refund & Cancellation Policy.
- No refunds will be made for unused services or last-minute cancellations.
5. Changes to Itinerary
- Sonali Tours reserves the right to modify the itinerary due to unforeseen circumstances such as weather, safety concerns, government restrictions, or operational requirements.
- In such cases, we will provide an alternative of equal or higher value wherever possible.
6. Travel Documents & Responsibilities
- Clients are responsible for carrying valid passports, visas, travel insurance, and any other required documents.
- We are not responsible for denied boarding, entry refusals, or missed flights/trains due to incomplete documentation.
7. Health & Safety
- Clients must inform us of any medical conditions or special requirements at the time of booking.
- We are not liable for any injuries, health issues, or accidents that occur during the trip unless caused by negligence.
8. Limitation of Liability
- While we take all reasonable care in providing services, we are not responsible for losses, damages, delays, or expenses due to circumstances beyond our control (natural disasters, strikes, pandemics, etc.).
9. Acceptance of Terms
By accessing our website, making a booking, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with any updates that may be posted from time to time.
These Terms & Conditions supersede any prior verbal or written agreements relating to our services, unless otherwise stated in writing by Sonali Tours.
📍 Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Sonali Tours
📧 Email: contactsonalitours@gmail.com
📞 Phone: +91-9284689664